9222 - Software Client Services Advisor

Energy Recruiters

Posted Date 8/03/2018
Description

Energy Recruiters has partnered with a global petroleum and convenience store software company in their search for a Client Services Advisor.  

Compensation

$80,000 - $95,000 base, medical/dental, 401K, Bonus Incentives, and more

Responsibilities

Act as industry, product and services expert to the sales team

Act as primary technical liaison with Sales, Project Delivery and Development departments

Undertake detailed analysis of Prospect business processes & practices

Participate in preparation of RFIs/RFPs/Tenders etc.

Participate in preparation of proposals

Provide product demonstrations as appropriate and define & manage proof of concept activities

Identify & manage the delivery of consulting services to new and existing clients

Assume ownership of the business-process consulting relationship with named existing clients

Provide strategic and commercial input to the Client Services department as needed

Assist with cost justification of company solutions, services and software

Requirements

Bachelor’s Degree in Business, Management, I.T. or Analytical subject or relevant experience is required.

Bilingual a plus

5+ years of experience of working within – or delivering services to – the fuels & convenience retailing, downstream oil & gas or grocery retailing industry sectors

Business-to-consumer retail pricing experience is considered a distinct advantage.

Pre-Sales engineering, consultancy service delivery or business analysis skills gained in a commercial software environment

Effective interpersonal skills including well developed oral and written communication skills.

Strong relationship management skills and the ability to build and maintain effective working relationships with clients at both user and senior management levels.

Strong time management skills and the ability to respond well to time pressures and deadlines.

Extensive travel will be expected.

Communication with international regional office personnel during non-business hours as required.

Contact

Pat Siefert at pats@er-inc.com or 239-444-5280

Professional Interests (choose at least one)
Marketing & Category Management | Sales | Technology
Geographic Regions (choose at least one)
Southeast | Northeast | Mid Atlantic | Gulf Coast | Central | Midwest | Midcontinent | No Preference/Open to All

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