Energy Recruiters has partnered with a Regional Fuel Marketer to support their search for a General Manager. Direct reports for this role include an Operations Manager (+15 indirect reports including drivers, dispatchers, etc), Sales Rep (1), Truck Stop Manager (1), Inventory Manager, and an Administrative Manager.
$80,000 - $100,000 plus Bonus, medical/dental, 401K, and more
Achieving or exceeding established financial goals so that the performance is both predictable and sustainable.
Works toward a high level of employee engagement through support of a work environment that stresses communication and teamwork while free of any forms of harassment.
Successful financial performance guided by the annual budget
Human Resource objectives, including staffing, recruitment and retention
Increase and/or maintain positive customer satisfaction results
Lead, exemplify and demonstrate the company core values.
Models behavior and sets a high standard of personal conduct for employees.
Evaluates, coaches and communicates regularly with department managers.
Represents the company professionally and respectfully in all interactions with customers and with the public.
Leads the team in “meeting or exceeding” expectations within all areas of our customer satisfaction as demonstrated by customer surveys and is responsible for contributing to our service recovery in areas where the operation falls short of our established expectations.
Resolves customer concerns or complaints in a professional and helpful manner.
Is personally responsible for establishing and maintaining business relationships with customers, actively supports marketing efforts and consistently demonstrates activity that leads to the development of new business relationships.
Establishes and manages for competitive and financially responsible margins.
Develops an annual budget and departmental goals.
Creates and supplies information for determining performance of Key Performance Indicators (“KPI”).
Schedules and facilitates regular employee meetings.
Understands, follows and advocates company policies and local, state and federal rules, regulations, and codes.
Suggests and deploys processes to increase customer satisfaction, efficiency, safety, value and/or lower costs.
College degree preferred in Business Management or related field
3+ years in the petroleum industry
Self-motivated with a high degree of comfort working independently in managing priorities and making decisions
Prior experience in managing, planning and scheduling the activities of an active and customer-focused department
Strong sense of professionalism and ability to maintain discretion
Demonstrated ability to work as part of a team
Well-developed verbal and written communication skills
Proficient user of Microsoft Office (prior experience with customized internal computer programs i.e. petroleum software application preferred)
Must have a valid driver’s license and a clean driving record
Strong financial acumen
Brian Siefert at firstname.lastname@example.org or 678-825-3479