This Operations Leadership opportunity is a strategic leadership role responsible for successful outcomes in all transportation operations, fleet performance, safety, efficiency, as well as continued expansion and profitability. As the Senior Operations Leader, you will report directly to the Chief Operating Officer and collaborate closely with Senior Executive, financial, information technology, and human resources leaders to secure the best possible big team wins, chart a path for sustainable, scalable growth, and set new industry standards for operational excellence in bulk transportation.
Through servant leadership, mentorship, team development, clear communication of company goals, and continuous improvement, your contribution will be instrumental in ensuring continuing, long-term success.
Leadership Expectations
Strategic Vision: Develop, communicate, and implement operational strategies that align with Vision, Values, and goals. Relentlessly pursue positive culture, efficiency, growth, and profitability. Ensure all Team members understand and align with the organization’s Vision and Values.
Team Development: Inspire, mentor, coach and lead a diverse team of professionals, promoting a high-performance, accountability-centered culture. Oversee the consistent implementation of regular training and development opportunities to enhance Teamwork as well as individual’s capabilities, career growth, engagement, and retention.
Communication: Facilitate clear, consistent communication at all times to ensure engagement and alignment.
Change Management: Plan, lead and manage change initiatives, ensuring clear communication, effective transitions and minimal disruption. Communicate the benefits of changes clearly and help managers effectively lead their Team members in adapting to new processes and systems.
Culture Building: Model and promote values to enhance our culture that recognizes innovation, accountability, learning, agility, teamwork and successful execution.
Management Expectations
Safe Work Environment: Create, foster and enhance a safe work environment for team members, customers, and vendors. Ensure all operations comply with industry regulations, safety standards, and company policies.
Operational Excellence: Ensure consistent implementation of effective policies, processes and standards. Enhance the customer experience and financial results through excellence in safety, accuracy, flexibility, and efficiency. Obtain, analyze and benchmark results from applicable analytics, share groups, and industry resources.
Performance Reporting: Bring focus and inspire the Team to row in the same direction. Develop, review and improve upon leading key performance indicators (KPIs) to drive the goals and vision. Regularly review performance data, provide actionable insights, and hold your Team accountable.
Resource Allocation: Optimize the allocation of resources, including staff, rolling stock, vendor relationships and budgets. Ensure that resources are used effectively to meet business goals.
Budget Management: Develop, manage, and optimize the transportation operations budget. Monitor financial performance and mindfully adjust as necessary to eliminate waste, ensure safe, profitable operations, and ultimately exceed financial targets.
Capital Expenditures: Participate in the long-term CapEx planning to ensure goals, budgets, and projects are realized.
Technology Integration: Leverage technology and data to enhance operational efficiency, including route optimization and fleet management systems.
Fleet Management: Collaborate closely with the Director of Fleet Maintenance, addressing deficiencies and contributing to their resolution.
Customer Focus: Work closely with Sales & Operations Teams to ensure high brand execution, operational capacity, and delivered value to exceed Customer expectations. Build and nurture direct relationships with Customers to promote long-term business partnerships.
Expected Competencies and Professional Experiences
Documented results in building, leading, and managing high-performing teams and driving operational efficiency.
Strong analytical, problem-solving, and decision-making skills to recognize and address inefficiencies as well as implement innovative solutions.
Knowledge of emerging technologies in fleet management, telematics, route optimization, and automation to enhance operations.
Proficient in TMS, fleet management software, and MS Office (Excel, Word, PowerPoint).
10+ years in bulk liquid transportation operations, with 5+ years in a leadership or senior management role.
Proven success in managing large-scale operations, fleets, or transportation networks.
In-depth knowledge of transportation regulations (DOT, OSHA) and safety/compliance standards.
Expertise in fleet management, including maintenance, routing, scheduling, and cost control.
Demonstrated ability to manage budgets, resources, and teams in a fast-paced environment.
Skilled in leveraging data for continuous improvement and strategic decision-making.
Bachelor’s degree in Business, Logistics, Supply Chain Management, Transportation Management or related field
Results-oriented, highly accountable and very self-motivated.
Contact
Matt Shannon at matts@er-inc.com or 937.741.3778
Jason McAuliffe at jasonm@er-inc.com or 239.444.5283